Find out where your clinic loses patients: in the ad or in the service.
AF Vértice brings your whole team’s WhatsApp into one place and shows which ad each patient came from, how long they waited for a reply and whether they booked. You stop guessing and start knowing.
This month’s campaigns
Owner dashboardIllustrative image
The ad brings people. The calendar stays empty.
WhatsApp has become the clinic’s front desk, but nobody measures what happens there.
You change the campaign, raise the budget, and still don’t know if the ad was really the problem.
Several phones, several people and no history. A forgotten patient books with your competitor.
Patients write after hours and want an answer right away. Whoever replies first gets the booking.
In a few minutes, without changing your number
Connect with a QR code
You scan a QR code with the clinic’s WhatsApp Business app, just like WhatsApp Web, through the official route. The number stays the same and the phone keeps working.
Your team works in one place
Every chat arrives in the system and is assigned to whoever is online. Each patient always goes back to the same team member.
You see what works
In the owner dashboard you follow each ad: how many came in, how long they waited and how many booked or bought.
Everything your front desk needs
Built for clinic owners: simple and straight to the point.
Team inbox
Chats from your whole team in one place, with a priority queue and an alert when someone is left without a reply.
Where each patient came from
Know which Instagram or Facebook ad started each chat and what each campaign really brought in.
Quality supervisor
Alerts the owner right away when a reply is late, when a team member disappears or when a message is too cold.
Manu, the virtual receptionist
Replies after hours and when the team is busy. She only says what the clinic taught her and calls a person when she doesn’t know.
Calendar and booking link
A calendar per professional with no double bookings, plus a link so patients can book on their own at any time.
Patient follow-up
Win back people who chatted but didn’t book, with WhatsApp-approved messages sent carefully so they never become spam.
Fair distribution
New contacts go to whoever is online, and each patient stays with the same team member. Only the owner can transfer.
Several numbers and Instagram
More than one WhatsApp number plus the clinic’s Instagram Direct, all on one screen and tagged.
Reports on your phone
Daily and weekly summary: new contacts, response time, bookings, sales and each team member’s performance.
Organizing chats isn’t enough. You need to know where the lost sale is.
Most WhatsApp tools just collect messages. AF Vértice combines ad, response time and outcome to show where the problem is.
Alerts for the owner
Illustrative image
For businesses that live on WhatsApp contact
Dental clinics
Consultations, implants, orthodontics and cosmetic dentistry.
Medical clinics
Appointments, exams and procedures with a calendar per professional.
Aesthetics and wellness
Facial aesthetics, laser hair removal, treatments and packages.
Real estate agencies
Leads from ads and listing sites, viewings and agents.
Coming soonYour WhatsApp stays yours
Official connection
We use Meta’s official WhatsApp Business Platform. No unofficial apps that get your number banned.
Separate account
Each clinic has its own number and its own account. Nothing is mixed with other businesses.
Data protection
Encrypted connection, role-based access and a log of who saw what. The clinic decides about its patients’ data.
Daily backup
Automatic backup every day, so nothing gets lost.
Frequently asked questions
Do I need to change the clinic’s number?
No. You connect the WhatsApp Business you already use by scanning a QR code. The number stays the same and the app on your phone keeps working.
Does it work on phones?
Yes. Your team can work from a computer or a phone, and the owner follows the reports from anywhere.
Will the AI reply on its own and make things up?
No. Manu is optional and only answers with what the clinic taught her: procedures, hours and rules. She never promises prices or results and calls a team member when she doesn’t know.
How much does it cost?
The price depends on your team size and what your clinic needs. Message us on WhatsApp: we’ll give you a demo and put together a proposal for your clinic.
Does WhatsApp charge anything?
Replying to patients who message the clinic has no Meta fee. Only campaigns the clinic sends on its own, outside the conversation, are charged by Meta, directly to the clinic’s account, at a few cents per message.
Could my number get banned?
The connection goes through Meta’s official route. Campaigns respect people who opted out and are sent gradually, precisely to protect your number’s reputation.
How long does it take to get started?
Connecting takes a few minutes. During onboarding we help you set up your team, your calendar and what Manu needs to know about the clinic.
See AF Vértice working in your clinic
In a quick call we show you the system and where your clinic may be losing patients today.